COMMON QUESTIONS

You Asked, We Answered

HOW MANY LAYERS ARE THE FACE MASKS?

Our face masks are made with 2 layers of 100% cotton fabric. All of our solids are premium Kona brand cotton, which is a high quality, thicker cotton fabric compared to many competitive brands. The dual layers are designed for comfort, fit, and breath-ability. All masks can be made with 3 layers upon request. Please send us a message for all inquiries.

DO THESE MASKS HAVE NOSE PINCHES?

No these masks do not have the nose pinches. They are designed to contour to the nose and face, eliminating the need for the pinches. We are not taking custom requests to add nose pinches at this time. We prefer not to compromise the quality and long-term use of the mask by adding the nose piece which may lose it's flexibility and/or break inside the mask rendering the mask unusable. There are, however, many vendors that sell adhesive nose pieces that you can apply to the mask which are relatively inexpensive.

DO THESE MASKS HAVE A FILTER POCKET? CAN THE POCKET BE ADDED?

No, these masks do not have an open pocket to insert a filter. Due to the design of the mask and the seam down the center, they can not be made with an open pocket for a filter.

HOW DO I DECIDE WHICH SIZE TO ORDER?

Please refer to the Size Guide page for all sizing dimensions and instructions on how to accurately measure and determine correct size.

WHAT SIZE ARE THE ELASTICS?

  • Standard Adult Regular - 5mm elastic with a length of approximately 2" from the edge of the mask

  • Standard Adult Small - 5mm elastic with a length of approximately 2" from the edge of the mask

  • Standard Youth - 3 mm elastic with a length of approximately 1 1/2" - 1 3/4" from the edge of the mask

  • Standard Child - 3 mm elastic with a length of approximately 1 1/4" - 1 1/2" from the edge of the mask

  • Adjustable Adult Regular and Small - 3mm nylon elastic adjustable up to 3" from the edge of the mask

  • Adjustable Youth and Child - 3 mm" elastic adjustable up to 2" from the edge of the mask

WHAT IS YOUR RETURN POLICY?

Due to the nature of these products, we cannot accept any returns or exchanges for health and safety reasons. Please make sure you follow the sizing instructions before placing your order.

WHAT ARE THE PAYMENT OPTIONS?

We only accept cash for local deliveries or Venmo only at this time.

 
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